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Privacy Policy for Swamp Juice Coffee Company

 

Effective Date: May 10, 2023

 

At Swamp Juice Coffee Company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or engaging with our services. By accessing our website or using our services, you agree to the terms and practices described in this Privacy Policy.

 

1. Information We Collect:

 

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, shipping address, billing information, and any other information you choose to provide to us.

 

1.2 Usage Data: When you visit our website or use our services, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our website.

 

2. Use of Collected Information:

 

2.1 Providing Services: We use the information you provide to fulfill your orders, process payments, and deliver products or services to you. This includes communicating with you about your orders, providing customer support, and managing your account.

 

2.2 Improving User Experience: We may use the information collected to analyze trends, administer the website, track user behavior, and gather demographic information to improve our products and services. This information is anonymized and used in an aggregated form to better understand our customers' preferences and optimize our website and offerings.

 

2.3 Marketing Communications: With your consent, we may use your contact information to send you promotional materials, updates, or newsletters about our products, special offers, and upcoming events. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

 

3. Information Sharing:

 

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners. These service providers have access to the necessary information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

 

3.2 Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

 

4. Data Security:

 

We employ industry-standard security measures to protect the personal information we collect. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

 

5. Third-Party Websites:

 

Our website may contain links to third-party websites or services that are not owned or controlled by Swamp Juice Coffee Company. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

6. Children's Privacy:

 

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our systems.

 

7. Changes to the Privacy Policy:

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

 

8. Contact Us:

 

If you have any questions, contact us at swampjuicecoffeeco@gmail.com.

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